hezekiah
09-26-2005, 07:52 PM
I recently had a problem with an erroneous bill (a new account that ended up with the same ID as an old account, which effectively resulted in a double charge) and have spent the last several days trying to get in straightened out.
Ryan in support has been handling the issue, and while the issue took a while to resolve, he was very courteous, patient and helpful.
I just wanted to post a quick thanks for the good service, and make sure Ryan received some credit for it.
Ryan in support has been handling the issue, and while the issue took a while to resolve, he was very courteous, patient and helpful.
I just wanted to post a quick thanks for the good service, and make sure Ryan received some credit for it.